Frequently Asked Questions

We know that planning a trip to the Hocking Hills can be an involved process, and we have answered many questions over the years. Here are answers to some common ones, to help prepare for your stay.

Check in time is 4 PM or later
Check out time is 10 AM or earlier
There is a fee for arriving earlier than 4 or checking out after 10.  Please refer to the lease agreement for the details.  
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INSIDE our Cabins
What TV/DVD entertainment options do you provide?
      The Summit Lodge has 4 flat-panel smart TVs, Blu-Ray players, all 3 of which have HD satellite.           
      The Big Pine Lodge has 3 flat-panel smart TVs with satellite, DVD.
      The Frontier Cabin has 2 smart flat-screen TVs with satellite and DVD players.
 We subscribe to one of the higher DirecTV satellite packages, so you won't be without your favorite channel. Yes, Buckeyes fans, we have Big Ten Network!

 Avalón Villa, Bella Casa and the Châtau all have smart TVs that use Roku for Spectrum TV channels, and all your favorite movie apps. ​    Lake Logan Loft has 1 flat panel TV and access to your apps by DVD PLAYER.

How about phone and internet?  We like to stay connected, and know that you will too.

At Summit, Big Pine and Frontier we provide free satellite WiFi, which is fast enough for most needs, including streaming video. It also can be used to make voice calls on your cell phone if your carrier does not have a strong signal. There are instructions at the cabin, to add that free service on your phone.

At the Château, Loft, Avalón Villa and Bélla Casa with have perfect high speed Spectrum internet.  Your cell phone will work perfectly.  

Do we need to bring linens/towels/paper products/soap?
We provide all bed linens, towels, toilet paper, paper towels, dish soap, hand soap, shower gel, shampoo, conditioner. We do take into consideration the length of your stay and the number of people on your reservation and we stock accordingly.  If you do see that you are running short of something, you can pick it up at the Walmart ~ just 7 miles away or less.  
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Do you have [this item] in the kitchen?
Our kitchens should have everything you need for your stay. We provide all dishes, silverware, pots and pans, and utensils. Each Lodge and Family Cabin has a 2 drip coffee makers (we provide the filters), toaster, hand mixer, blender, crock pot, and electric griddle. All that said, if you are preparing a meal where a certain item is absolutely necessary, we recommend you bring it with you.

How is the water?
It's great! All our cabins have water provided from an on-site well. They have clear, clean water that tastes great, with none of the sulfur smell and taste you may encounter at other locations in the area.  

Is there a washer and dryer?
All of the properties have washer/dryer access.

Do you have a fireplace?
The Summit Lodge, Big Pine Lodge, Frontier Cabin, Avalón Villa and Bélla Casa all have gas fireplaces.  They are operable from Oct. 30th to March 1st.  We shut them off in the warmer temps so that heat and A/C can't be used at the same time.  

The Château and Loft have electric fireplaces that may be used year round for the atmosphere of it.  The Château has great new technology that is so realistic, you may not even notice that it is not gas.  The big advantage is year round use and no exhaust that gives a headache to people with sensitivities.   Take a look at our video to see how amazing it looks at the bottom of the page.

OUTSIDE THE SUMMIT LODGE, BIG PINE LODGE, AND FRONTIER CABIN
How is cell phone reception? Cell phone reception is good, but not perfect if you are within the reach of the wi-fi signal at the Cabin. Just set your cell phone to use wi-fi for phone calls. We do not have a land line in any of our cabins since the wi-fi cell phone service works so well.

The Lake properties have perfect cell phone coverage.  

Is the grill charcoal or propane?
ALL of our properties have WEBER or CHARBROIL gas grills.

LOCATION -  Where are you located?

The Big Pine Lodge, The Summit Lodge and Frontier Cabins are located near the intersection of Ohio 664-S and Big Pine Road. Check out our location map.

The Summit Lodge and Frontier Cabin are located on an infrequently-traveled, quiet township road and are definitely consider "secluded". The two properties sit on opposite sides of a five-acre parcel, with a densely-wooded hillside in between. The trees provide ample privacy during the months when leaves are on the trees. Though each is somewhat visible from the other during the winter months, they are far enough apart to maintain a reasonable level of privacy. There are no other rental properties in the vicinity. The Big Pine Lodge is located on a hill in the trees above a winding country road, away from other properties and also considered "secluded".

Bélla Casa, Avalón Villa, The Château Lake Logan and Lake Logan Loft are in a residential area on the lake.  While they are private, they are not secluded.  

What grocery shopping and restaurants are nearby?
If you are at Big Pine, Summit or Frontier, there is a small general store less than 5 minutes away, which has a small selection of groceries, and some basic necessities. If you drive to the North about 7 miles on SR 664 to US-33, there are full-service grocery and department stores, a variety of restaurants, and other attractions.  The Lake Logan properties are within 3 miles of every restaurant and grocery store.  

​You can explore this area using this Google Map.
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What is there to do in the area? 
Too much for us to list here! Hiking, canoeing, horseback and ATV riding, zip lining, and shopping are some of the more popular options. We suggest you visit the Hocking Hills Tourism Association's activity page to explore your options.

Is 4-wheel-drive required?
The roads leading to our location, and the driveway, do not require special consideration unless there is significant snow or ice. The driveways are paved, and we have the best snow removal crew in the area, so you will be able to access it just fine in any vehicle, except in very severe snow or ice. In the worst case, you can simply walk up the driveway, as it's not that far. During severe winter weather, we do recommend 4-wheel-drive to access any property, as we don't have any control over the roads leading to our location.