Frequently Asked Questions
We know that planning a trip to the Hocking Hills can be an involved process, and we have answered many questions over the years. Here are answers to some common ones, to help prepare for your stay.
INSIDE THE Summit Lodge, Big Pine Lodge, and the Frontier Cabin
What TV/DVD entertainment options do you provide?
The Summit Lodge has 3 flat-panel smart TVs, Blu-Ray players, all 3 of which have HD satellite.
The Big Pine Lodge has 2 flat-panel smart TVs with satellite, DVD.
The Frontier Cabin has 2 smart flat-screen TVs with satellite and DVD players.
We subscribe to one of the higher DirecTV satellite packages, so you won't be without your favorite channel. Yes, Buckeyes fans, we have Big Ten Network!
How about phone and internet?
We like to stay connected, and know that you will too. We provide free satellite WiFi, which is fast enough for most needs, including streaming video. It also can be used to make voice calls on your cell phone if your carrier does not have a strong signal. There are instructions at the cabin, to add that free service on your phone.
Do we need to bring linens/towels/paper products/soap?
We provide all bed linens, towels, toilet paper, paper towels, dish soap, hand soap, shower gel, shampoo, conditioner. We do take into consideration the length of your stay and the number of people on your reservation and we stock accordingly. If you do see that you are running short of something, you can pick it up at the Walmart ~ just 7 miles away.
Do you have [this item] in the kitchen?
Our kitchens should have everything you need for your stay. We provide all dishes, silverware, pots and pans, and utensils. Each unit also has a 2 drip coffee makers, toaster, hand mixer, blender, crock pot, and electric griddle. All that said, if you are preparing a meal where a certain item is absolutely necessary, we recommend you bring it with you.
How is the water?
It's great! The Summit Lodge, Big Pine Lodge, and Frontier Cabin have water provided from an on-site well. All three cabins have clear, clean water that tastes great, with none of the sulfur smell and taste you may encounter at other locations in the area.
Is there a washer and dryer?
The Summit Lodge and Big Pine Lodge have full-size washers and dryers available for guest use. The Frontier Cabin does not have a washer or dryer available.
Do you have a fireplace?
The Summit Lodge, Big Pine Lodge, and Frontier Cabin all have gas fireplaces. They are operable from Oct. 15th to March 15th. We shut them off in the warmer temps so that heat and A/C can't be used at the same time.
OUTSIDE THE SUMMIT LODGE, BIG PINE LODGE, AND FRONTIER CABIN
How is cell phone reception? Cell phone reception is perfect if you are within the reach of the wi-fi signal at the Cabin. Just set your cell phone to use wi-fi for phone calls. We do not have a land line in any of our cabins since the wi-fi cell phone service works so well.
Is the grill charcoal or propane?
The Summit Lodge, Big Pine Lodge, and Frontier Cabin all have propane WEBER grills.
LOCATION
Where are you located? Our vacation homes are located near the intersection of Ohio 664-S and Big Pine Road. Click here for a Google Map to see approximate locations.
How secluded are the Summit Lodge, Big Pine Lodge, and Frontier Cabin? The Summit Lodge and Frontier Cabin are located on an infrequently-travelled, quiet township road. The two properties sit on opposite sides of a five-acre parcel, with a densely-wooded hillside in between. The trees provide ample privacy during the months when leaves are on the trees. Though each is somewhat visible from the other during the winter months, they are far enough apart to maintain a reasonable level of privacy. There are no other rental properties in the vicinity. The Big Pine Lodge is located on a hill in the trees above a winding country road, away from other properties.
What grocery shopping and restaurants are nearby?
There is a small general store less than 5 minutes away, which has a small selection of groceries, and some basic necessities. If you drive to the North about 7 miles on SR 664 to US-33, there are full-service grocery and department stores, a variety of restaurants, and other attractions. You can explore this area using this Google Map.
What is there to do in the area?
Too much for us to list here! Hiking, canoeing, horseback and ATV riding, zip lining, and shopping are some of the more popular options. We suggest you visit the Hocking Hills Tourism Association's activity page to explore your options.
Is 4-wheel-drive required?
The roads leading to our location, and the driveway, do not require special consideration unless there is significant snow or ice. The driveways are paved, and we have the best snow removal crew in the area, so you will be able to access it just fine in any vehicle, except in very severe snow or ice. In the worst case, you can simply walk up the driveway, as it's not that far. During severe winter weather, we do recommend 4-wheel-drive to access any property, as we don't have any control over the roads leading to our location.
Background photography by Bub Schrader Photography ~ hockinghillsphotographer.com
Our cancellation policy:
Big Pine ~ Summit Lodges
Full refunds outside of 90 days ~ 50% refund between 60 and 90 days ~ No refund within 60 days
Cottage ~ Bungalow
Full refunds outside of 60 days ~ 50% refund between 30 and 60 days ~ No refund within 30 days
The Frontier Cabin ~ Château Lake Logan ~ Lake Logan Loft
Full refund outside of 30 days less $100 cancellation fee ~ within 30 days no refunds
Big Pine ~ Summit Lodges
Full refunds outside of 90 days ~ 50% refund between 60 and 90 days ~ No refund within 60 days
Cottage ~ Bungalow
Full refunds outside of 60 days ~ 50% refund between 30 and 60 days ~ No refund within 30 days
The Frontier Cabin ~ Château Lake Logan ~ Lake Logan Loft
Full refund outside of 30 days less $100 cancellation fee ~ within 30 days no refunds